1. Acceptance of Terms

Welcome to Vancouver Festivals ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website located at keen-balance.com (the "Service") operated by Vancouver Festivals.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms constitute a legally binding agreement between you and Vancouver Festivals. Please read them carefully before using our Service.

2. Description of Service

Vancouver Festivals provides information and resources about festivals, cultural events, and celebrations in Vancouver, British Columbia, Canada. Our Service includes:

• Festival listings and event information
• Cultural event guides and recommendations
• Blog articles about Vancouver's festival scene
• Newsletter subscriptions for event updates
• Community resources and educational content

We reserve the right to modify, suspend, or discontinue any part of our Service at any time without prior notice.

3. User Accounts and Registration

3.1 Newsletter Subscription

You may subscribe to our newsletter by providing your email address. By subscribing, you consent to receive regular updates about Vancouver festivals and cultural events.

3.2 Account Security

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Accurate Information

You agree to provide accurate, current, and complete information when subscribing to our newsletter or contacting us through our Service.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 Prohibited Activities

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Transmit any harmful, threatening, abusive, or defamatory content
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated systems to access the Service without permission
• Collect or harvest any personally identifiable information from the Service
• Impersonate any person or entity or falsely state your affiliation

4.2 Content Standards

Any content you submit through our contact forms or communications must be respectful, relevant, and appropriate. We reserve the right to remove any content that violates these standards.

5. Intellectual Property Rights

5.1 Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of Vancouver Festivals and its licensors. The Service is protected by copyright, trademark, and other laws.

5.2 User Content

By submitting content to us (such as through contact forms or email), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute such content for the purposes of operating and improving our Service.

5.3 Trademarks

Vancouver Festivals and related logos and trademarks are owned by us. You may not use our trademarks without our prior written consent.

5.4 Third-Party Content

Our Service may include content from third parties, including festival organizers and cultural institutions. We respect the intellectual property rights of others and expect our users to do the same.

6. Event Information and Accuracy

6.1 Information Sources

We strive to provide accurate and up-to-date information about Vancouver festivals and cultural events. However, event details may change without notice, and we cannot guarantee the accuracy of all information.

6.2 Verification Responsibility

You are responsible for verifying event details, dates, times, locations, and ticket information directly with event organizers before attending any event. We recommend checking official event websites and sources.

6.3 Third-Party Events

We are not affiliated with, endorsed by, or responsible for any third-party festivals or events featured on our Service. Our role is purely informational.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Disclaimers and Limitation of Liability

8.1 Service Availability

We do not guarantee that our Service will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to suspend or terminate the Service for maintenance or other reasons.

8.2 Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no representations or warranties of any kind, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• That the Service will meet your requirements or be uninterrupted, timely, secure, or error-free
• That any defects in the Service will be corrected
• The accuracy, reliability, or completeness of any information on the Service

8.3 Limitation of Liability

To the maximum extent permitted by applicable law, Vancouver Festivals shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

8.4 Event Liability

We are not responsible for any issues, cancellations, changes, or problems related to third-party festivals or events. Any disputes should be addressed directly with the event organizers.

9. Indemnification

You agree to defend, indemnify, and hold harmless Vancouver Festivals and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your use of the Service caused damage to a third party

10. Termination

10.1 Termination by You

You may stop using our Service at any time. You may unsubscribe from our newsletter at any time by following the unsubscribe instructions in our emails or contacting us directly.

10.2 Termination by Us

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Vancouver Festivals. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of British Columbia, and you hereby consent to personal jurisdiction and venue therein.

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. We are committed to working with you to find a mutually acceptable solution.

13.2 Binding Arbitration

If we cannot resolve a dispute through informal means, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre.

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will make every effort to respond to your inquiry within 5 business days.

17. Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them. If you do not agree to these Terms, you are not authorized to use our Service.