Cookie Policy
Last updated: August 5, 2025
1. Introduction
This Cookie Policy explains how Vancouver Festivals ("we," "us," or "our") uses cookies and similar tracking technologies on our website keen-balance.com (the "Service"). This policy should be read together with our Privacy Policy and Terms of Service.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our Service.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how their site is being used.
Cookies contain information that is transferred to your device's hard drive. They help us recognize your device when you return to our website and allow us to tailor content to match your preferred interests more quickly.
2.1 Types of Cookies
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
- First-Party Cookies: Set by the website you are visiting
- Third-Party Cookies: Set by a different website than the one you are visiting
3. How We Use Cookies
We use cookies for several purposes to enhance your experience on our Service:
3.1 Essential Cookies
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your cookie preferences. The website cannot function properly without these cookies.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
3.3 Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
3.4 Preference Cookies
These cookies enable our website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.
4. Third-Party Cookies
Some cookies on our website are set by third-party services. We use various third-party services to enhance your experience and provide additional functionality.
4.1 Social Media Cookies
We use social media plugins that may set cookies when you interact with social content on our website. These cookies are controlled by the respective social media platforms:
- Facebook: For social sharing and Facebook Pixel tracking
- Twitter: For social sharing and Twitter conversion tracking
- Instagram: For social media integration and content sharing
4.2 Analytics Services
We may use third-party analytics services to help us understand how our website is used:
- Google Analytics: Provides detailed website usage statistics
- Custom Analytics: Our own analytics tools for specific measurements
4.3 Advertising Partners
Third-party advertising networks may place cookies to deliver relevant advertisements based on your interests and browsing behavior.
5. Managing Your Cookie Preferences
5.1 Our Cookie Preference Center
You can manage your cookie preferences through our cookie preference center, which appears when you first visit our website. You can also access it at any time by clicking the "Cookie Settings" link in our website footer.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:
- Accept all cookies
- Reject all cookies
- Notify you when a cookie is set
- Delete cookies when you close your browser
5.3 Browser-Specific Instructions
Google Chrome
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the menu button and select "Options"
- Select the "Privacy & Security" panel
- In the "Cookies and Site Data" section, adjust your settings
Safari
- Go to Safari menu and select "Preferences"
- Click on the "Privacy" tab
- Choose your cookie and website data preferences
Microsoft Edge
- Click the three dots menu and select "Settings"
- Click "Cookies and site permissions"
- Click "Cookies and site data"
- Adjust your cookie settings
6. Impact of Disabling Cookies
While you have the right to disable cookies, please note that doing so may affect your experience on our website:
6.1 Essential Cookies
Disabling essential cookies may prevent certain parts of our website from functioning properly. You may experience issues with:
- Form submissions (newsletter signup, contact forms)
- Security features
- Cookie preference settings
- Session management
6.2 Analytics Cookies
Disabling analytics cookies will not affect website functionality but will prevent us from:
- Understanding how you use our website
- Improving our content and user experience
- Identifying technical issues
- Measuring the effectiveness of our content
6.3 Marketing Cookies
Disabling marketing cookies will:
- Prevent personalized advertising
- May result in less relevant advertisements
- Disable social media sharing features
- Prevent conversion tracking for our marketing efforts
7. Cookie Consent and Legal Basis
7.1 Consent
Where required by law, we obtain your consent before placing non-essential cookies on your device. You can withdraw your consent at any time through our cookie preference center.
7.2 Legitimate Interest
For some cookies, we rely on legitimate interest as our legal basis for processing. This includes cookies that are necessary for:
- Website security and fraud prevention
- Basic analytics to improve our service
- Technical functionality and performance
7.3 Your Rights
You have the right to:
- Know what cookies we use and why
- Give or withdraw consent for non-essential cookies
- Access information stored in cookies
- Request deletion of cookie data
- Object to processing based on legitimate interest
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly place cookies on devices used by children under 13. If you are a parent or guardian and believe your child has provided us with information through cookies, please contact us immediately.
9. International Data Transfers
Some of our third-party service providers may be located outside of Canada. When cookies contain personal information, that information may be transferred to countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
- Posting the updated Cookie Policy on our website
- Updating the "Last updated" date at the top of this policy
- Displaying a notification about the changes on our website
- Requesting fresh consent where required by law
11. More Information About Cookies
For more information about cookies and how they work, you can visit:
12. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Vancouver Festivals
Address:
1234 Granville Street
Vancouver, BC V6Z 1M9
Canada
Phone: (604) 555-0123
Email: [email protected]
We will respond to your inquiry within 30 days of receipt.